Why am I paying for extra charges

Tianka · ‎29-06-2023

Why am I paying for extra charges this month when I have not even touch my data?!

Tianka · ‎29-06-2023

??

Tianka · ‎29-06-2023

Why am I paying for extra charges when I haven’t used any data?

Tianka · ‎29-06-2023

I’m seeing I have to pay one off charges when I haven’t do anything to my data or even used it this month?!

James_B · ‎29-06-2023

Hi @Tianka,

What are the extra charges listed as on your bill in the My EE app?

James

XRaySpeX · ‎29-06-2023

You can't be charged extra for data so it must be something else.

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Tianka · ‎29-06-2023

One off charges

Chris_B · ‎29-06-2023

@Tianka It’s probably best to call customer services to find out what this is for.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Tianka · ‎29-06-2023

I can’t I’m restricted

James_B · ‎30-06-2023

What are the charges listed as on your bill in My EE @Tianka?

James