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Re: Beware of EE Limited's Deceptive Pricing and Unfair Price Increases.

LA49
Explorer

‎29-06-2023 03:53 PM

I complained yesterday about a price increase so soon after rearranging a new contract. Today I have 'no service'. I restarted my phone and it worked, then back to 'no service'. Following online advice I reset the network, it worked and then back to 'no service'. This is unacceptable and a breach of contract. I will never use EE again.

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎29-06-2023 05:50 PM

Hello @LA49. 

Welcome to the community. 

I am sorry to hear this is happening. 

Has this occurred in multiple locations?

Katie

0 Helpful
LA49
Explorer
In response to Katie_B

‎29-06-2023 06:49 PM

Yes. I reset the network again, changed my password, turned off and left it a while. It’s working normally now,

0 Helpful
Katie_B
EE Community Support Team
In response to LA49

‎29-06-2023 06:55 PM

Thanks for letting us know this is now resolved @LA49. 

Katie

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