Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 14397 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 24934 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 50020 Views
  • 55 replies
  • 13 Helpful

Add iPad Pro 11 inch

Hii currently have a mobile phone contract, with 30% family and friends discount. What I want to know is if I get an iPad Pro 11 inch, can the discount be applied to that also?

upgrade option

Hi,Does anyone else have a problem with the upgrade option not working? is there any other way to look at my options?

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Alambert by Visitor
  • 300 Views
  • 1 replies
  • 0 Helpful

Phon bill

Can I pay the remainder of my bill which I am dew upgrade in January started on SIM only got to wait untill Jan but my phone broke

Ogybogy by Visitor
  • 301 Views
  • 2 replies
  • 0 Helpful