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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59586 Views
  • 69 replies
  • 14 Helpful

Resolved! Suspended

I have paid my balance on my account but it is still saying suspended and I cannot call or message anyone

Daft question!

I'm currently on a plan but wish to change to Sim only as my handset is ok.  If I order online, do I keep the same number?

NicWoo1 by • Visitor
  • 367 Views
  • 2 replies
  • 4 Helpful

Eu call

Hi I am new costomer of EE with all round sim plan activite but I can't make call to eu number why don't knowDoes someone can help me please  

Apple Watch Upgrade

Been thinking about upgrading my series 3 Apple Watch to the Apple watch ultra and i have an account/billing question i am hoping someone can answer without having to phone CS.  Namely, the cost is £30 upfront and £40 per month but does this include ...

soupladel by • Established Contributor
  • 414 Views
  • 1 replies
  • 1 Helpful

Resolved! New Contract

Hi - Does anyone know if I start a new contract today, will my charges be increased come the end of March or will what I start paying include this years uplift already (if that makes sense)! 

Tamtb78 by • Explorer
  • 475 Views
  • 3 replies
  • 3 Helpful

Wi-Fi

I want to pay my bill Friday of I can it says I owe £35 pound but I can pay Friday not today 

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