Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59578 Views
  • 69 replies
  • 14 Helpful

Resolved! Cancellation

Hello, how do I cancel my contract?? I have been provided with a company phone so no longer in need of my current mobile. 

Sa1330 by Visitor
  • 485 Views
  • 2 replies
  • 3 Helpful

Resolved! Contract

My contract will finish soon and I don’t want renewal, how I can do this?

My contract has been cancelled

I had a call yesterday from one of your guys to say that I had cancelled my contract. I hadn’t. He said he would reinstate it. Just now, at about 3pm I have no network and I cannot make calls or send texts!is this fraud? Have I been 

Lizjuffs by Visitor
  • 370 Views
  • 1 replies
  • 1 Helpful

Resolved! Cancellation

Hey, I hope you are well. So I have spoken to a few people on the phone about my contract, it ended in October 2022. You have been charging me money ever since it was supposed to end, I rang up and tried cancelling it on the 13th Feb this year and yo...

Rb9696 by Explorer
  • 623 Views
  • 4 replies
  • 2 Helpful

Cancellation

I brought the SIM card in store whit BT broadband in 15/02/2023 ,and where I live I have so poor signal... No broadband yet..due delays and fake promises, gave me a mini hub wi fi poor signal awsell.What I can do for cancellation my contract sim card...

Miguel14 by Visitor
  • 329 Views
  • 1 replies
  • 1 Helpful