High bill

Ct41
Visitor

‎31-08-2022 02:14 AM

My bill seems very high this month and I cannot work out why 

0 Helpful
7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

‎31-08-2022 07:20 AM

@Ct41  Have you looked at the bill breakdown?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Jk102
Investigator
Investigator
In response to Chris_B

‎03-07-2023 01:44 PM

I can’t seem to find my breakdown 

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Katie_B
EE Community Support Team
In response to Jk102

‎03-07-2023 02:24 PM

Hello @Jk102. 

Have you downloaded your EE bill in your My EE account?

Katie

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Jk102
Investigator
Investigator
In response to Katie_B

‎03-07-2023 02:27 PM

I have tried everything to download my bill and it won’t let me I know
there has been a price increase but surely not as much as the last 2 bills
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Katie_B
EE Community Support Team
In response to Jk102

‎03-07-2023 02:29 PM

Hi @Jk102. 

Are you seeing an error message?

Are you trying to view this in the app or your My EE online?

Katie

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Jk102
Investigator
Investigator
In response to Katie_B

‎03-07-2023 02:42 PM

I have been using ee online account and whatever i try won’t let me onto my
bill accounts
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Katie_B
EE Community Support Team
In response to Jk102

‎03-07-2023 02:57 PM

Hi @Jk102. 

Have you ever been able to access your bills?

Katie

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