06-07-2023 02:16 PM
good morning, I apologize for the inconvenience, I would like to know if someone has an upgrade and I have paid the remainder of the contract and now I have received the bill and they ask me to pay the same amount
06-07-2023 04:12 PM
@Gabrinotar As this is an account issue you’ll need to call customer services.
06-07-2023 04:17 PM
Unfortunately or contacted and they say there is no payment. But I did it through the link that my sent to Chiat the operator when they update the plan is we are talking about 432.37
06-07-2023 05:22 PM
Hi @Gabrinotar,
Welcome to the EE Community. 🙂
Does the payment show as completed on your online bank statement or pending?
James