04-11-2026 09:49 AM
Been passed from pillar to post, been told one thing then another….i have tried to set up an EE one account and take on an extra sim for my partner.
its been a total s*** Show.
I’ve have three credit records run and still no wiser, the app doesn’t show my account, nobody seems to have a clue so I have cancelled the broadband installation and I’m looking for another mobile contract away from EE and their sheer incompetence.
04-11-2026 11:59 AM
Hi @Neildale4,
Welcome to the Community!
I'm keen to help you get this resolved so I've popped you through a Private Message, so we can get some further details.
Rach