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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 16165 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26217 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 54048 Views
  • 55 replies
  • 13 Helpful

Delaying my next bill

Hello, I am really hoping to delay my next bill which is due on the 23/12/22. I am currently at the latter stages of my maternity and with my current financial difficulties I am going back to work early in the new year. I am currently on minimum SNP ...

bill

hi I've just logged in to pay my bill and it is saying its already been paid I have not paid it is anyone else having issues paying their bill

copy invoice

We made a payment to you on 16.11.2022 for telephone number xxxxxxxx, I need a copy receipt or invoice for our accounting records. Can you help? [Mod edit: Please do not post phone numbers on the public board. Thanks!]

cartref by • Visitor
  • 259 Views
  • 1 replies
  • 0 Helpful

Itemised bill

Hi, how do I look at all the itemised calls and texts on my ee.  I can't find it.  I used to be able to do it, now I can't seem to get it.  Thanks

Resolved! Confused with recent purchase

I bought a Galaxy Flip4 phone and watch on 17/12/22 and was told I could use my existing contract that I use with an Apple 11 phone and watch. I was led to believe the new phone and watch could be used at the same time, but I am now led to believe I ...

Jack3873 by • Investigator
  • 560 Views
  • 3 replies
  • 4 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26217 Views
  • 0 replies
  • 10 Helpful
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