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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14714 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25107 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 50809 Views
  • 55 replies
  • 13 Helpful

Resolved! Apple Watch

Come to the end of 2 yr contract as my apple phone.  I have gone to SIM only on my phone (cancelled contract).Do I need to renew SIM on my watch? Or can it just work alongside my phone?L

bills

cancelled ee broadband and phone in august but ee only cancelled by contract yesterday and ive overpaid ee by 77-57 ..taken months money out of my 77-57 overpayment and now left with 38-62 not had ay ee service since september ,,spoke to advisor he a...

nene1974 by • Explorer
  • 294 Views
  • 2 replies
  • 0 Helpful

Mobile contract length

Having looked on EE and receiving a strange email ,are EE adding longer contracts ? The email had a part saying 36 month term? Can anyone help ,is this going to be a choice when getting a new device? 

Amanda1967 by • Established Contributor
  • 530 Views
  • 4 replies
  • 0 Helpful

Cancelling

How can I get confirmation that my contract is cancelled?My phone is inactive (can’t text/receive calls) but it says my next bill is in November 

MatMaddox by • Investigator
  • 386 Views
  • 7 replies
  • 3 Helpful

Itemised bill

Hello, I was wondering if it's possible to request the itemised bill for the last 5 months. I can see the last 30 days but would like to check previous months too. Thank you Dariusz

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