All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi, My contract is ending very soon and I received a text message about offers for upgrading but when I go online to check the plan the price is totally different to what I’ve been offered. I’m confused as to why I cannot have the offer given at the ...
HiI would like to terminate my EE contract.
Please remove the bar placed on my phone to stop premium rate texts etc
Good afternoon can you advise how I can change my address please
Why is my early upgrade date the same as the standard upgrade date I’m on sim only and would like to upgrade to a new iPhone
I was due to upgrade my contract in Oct and it was letting me last week but had issues with delivery so it was reversed now its changed the upgrade dates on my account. It was due Oct 22 its now saying april 23 it was a 24 mnth contract which started...
Hi,I have ended my contract and moved my number to another supplier. However, I have still been charged for this month. How do I get a refund, please? regards
I got transfered to EE by BT who said it was a totally better deal, when confirmation arrived details were wrong and terms were unacceptable, I have tried to cancel by phone numerous times and at different times up to 50 minutes, completed cancel fo...
