Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Upgrade to sim only

My contract ended a year ago but I had a lot going on so I always pushed an upgrade low down on my to do list.I tried to up-grade yesterday to a sim only plan but today I've received a text saying headset unavailable so order has been cancelled? Has ...

Resolved! I want to end my contract

I’m trying to end my contract as I don’t need it anymore

Resolved! Tablet

Hi EE CommunityI have a plan on a tablet with 2GB of data combined with my phone with 3GB of data on a 24 month contract and it runs out soon. I want to remove the plan with the tablet and have the tablet without paying any cost per month so i just u...

Contract

Hi, I’ve paid an early contract fee to go sim free and I haven’t herd anything back,when will this take place as I’m due to be billed in may. regards karl.

Resolved! Regarding insuurance

Hey ..I need to insure my device could you please help me out

Resolved! Phone Bills

I paid my phone bill and EE said after 2 hours ur account will be activated but 2 hours later my account is still locked and I tried to shut down and open my phone it doesn’t work.

Resolved! Please help

I just want to pay an outstanding bill for my mom.

Resolved! Upgrade to sim only

If i upgrade my current ee plan to a sim only plan will i keep the same number?

Resolved! Cannot See my bill that I have to Pay so I do not see how much I owe

Resolved! My bill and services being stopped

My bill was due on the 15th if this month it I didn't get paid un till a few days or so later so I had to pay my bill late but when I go to pay my bill it wouldn't let me and kept telling me that there was no outstanding balance and it kept doing th...