All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi I used to have two mobile numbers on my bill. One is a contract sim with phone and the other is a sim only contract. The sim only number has been moved over to another mobile provider some months ago as you provider the PAC code.I'm therefore conf...
Hi, I was Truly Honoured, to have had an incredible, reassuring, Iive chat conversation, with Dearest Tara.EE @CollectionsTeam. Iam under mental health diagnosis! My anxiety levels, shot through the roof, when I received my latest mobile bill, an eye...
Read moreRead moreI have a new bank card. How do I update this on EE account? I’ve been trying to find it for last 15 mins with now luck. I have a new bank card. How do I update this on EE account? I’ve been trying to find it for last 15 mins with n...
HHi I. I’m interested in getting the £23 package on sim only deal would I be able to keep the same number as I have now as don’t wanna to change number
Good evening was just wondering what dates my bills come out on as changed jobs and pay date is different from last job and don’t want bills bouncing any help please
Do you get any warranty on phones pay monthly when u don't have insurance thank you
I am due an upgrade in a few days and when i look on the options for phones on my account they all say not available to me?
Hello,I hope someone can help me after being fobbed off by customer service.I took out a sim only contract and used my blue light card to get a 20% discount...I clicked a link within the bluelight app, that took me to an essentials plan that stated n...
hello!I have just made my £70.73 payment but on the website it still says that I have not paid. I am sending over my bank statement with this message as I have made the payment
