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Friends & Family lifetime discount

colinhq
Explorer

‎05-09-2023 11:46 AM

Hi,

I'm just checking the the Friends & Family lifetime discount still applies when upgrading. I worked for T-Mobile for many years and was given the discount which has carried across to the move to T-Mobile and reduced to 30% and is still on my account now.

If I upgrade now, does it carry over? The reason I ask is that my Wife also has the discount and they removed it during her upgrade saying something like it needs a code to be entered online - which she wouldn't have.

 

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2 REPLIES 2
Northerner
Grand Master
Grand Master

‎05-09-2023 12:11 PM

Hi @colinhq 

Youll need to speak to EE CS on 150 about this question. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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colinhq
Explorer
In response to Northerner

‎05-09-2023 01:45 PM

My Wife was literally just off the phone to them.

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