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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14053 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24699 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49352 Views
  • 55 replies
  • 13 Helpful

SIM only monthly

In the sim only monthly details description it only states how GB is included.  it does not state if there are minutes/texts included - are they included or not?

jjjjj1 by • Visitor
  • 270 Views
  • 1 replies
  • 3 Helpful

Awful

I recently bought a new phone from EE just under a month old costing £77 a month and I couldn’t call or text and get any service so I rang EE at first and she told me I had 2 number and to reset network settings she said she would ring back 2 days la...

Phone

Hi i just need to know what phones i have with EE

M213 by • Visitor
  • 270 Views
  • 2 replies
  • 1 Helpful

Returns

I upgraded but didn't like the mobile so returned it 3 days later. That was 2 weeks ago. EE received my return and I got the following txt..."Hi From EE. Your equipment has been received in our warehouse and your upgrade has been reversed. If you'd l...

Jason1900 by • Investigator
  • 449 Views
  • 7 replies
  • 7 Helpful

Upgrade

I have recently requested an upgrade to an iPhone 12 but I think I’ve actually added an additional line to melt account??

T221 by • Visitor
  • 249 Views
  • 1 replies
  • 1 Helpful

Itemised Billing

Good evening,I am looking for itemised billing as I need to say the dates and times I've called a company. How can I get my itemised bills?

Kaz1638 by • Visitor
  • 362 Views
  • 1 replies
  • 4 Helpful

Leaving EE

I’ve used my pac code and my phone will be switching tomorrow but my ee pay date is tomorrow and as I’ve already paid for this month Because I’m a month in advance will the money still leave my account tomorrow even tho I won’t be on ee for December 

Riley-W by • Investigator
  • 341 Views
  • 4 replies
  • 1 Helpful
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