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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 68051 Views
  • 72 replies
  • 15 Helpful

I feel ripped off

I was sold an upgrade to a S23 Ultra for £88 a month.    The phone is the complete opposite of what I was told in store. You phone agent has informed me that I can not return a phone I bought from the store. Apparently when you buy a phone from the s...

CK232 by • Investigator
  • 2273 Views
  • 19 replies
  • 11 Helpful

Resolved! Discount

If my friend was to join EE as a new customer and say the plan they chose had already got a discount applied lets say 30% can they use there blue light or student discount on top of the current discount already on

Resolved! 2 contracts

Hi  I have two contracts with EE at the moment. One finish on the 7th sept 23.  I want cancel this contract.  I have another contract that has over another year on it. Could I transfer first contracts phone  number  on to the newer contract that stil...

Samjox by • Visitor
  • 445 Views
  • 1 replies
  • 0 Helpful

Upgrade

I'm trying to upgrade, but it only gives me full payment option not pay monthly, as I'm on already 

Klb1973 by • Visitor
  • 450 Views
  • 1 replies
  • 0 Helpful

EE ruined my credit score

I had been an EE mobile and broadband customer for more than ten years. Last year (May 2018) I changed the phone provider and closed my mobile account.I removed my Direct Debit from my EE mobile account for safety reasons. However, I continued being ...

Vasilis_M by • Established Contributor
  • 32700 Views
  • 103 replies
  • 35 Helpful
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