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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 65443 Views
  • 69 replies
  • 14 Helpful

Resolved! Spend cap

I need to increase my spend cap but can’t find how to do this in the website 

Olivex by • Visitor
  • 557 Views
  • 2 replies
  • 3 Helpful

Have I Been Miss Sold ?

Its been JOKE todayI took advise from an agent and upgraded to sim only, I was told on the plans I am upgrading too I can gift data, one was the unlimited the other a no frills. I came to gift data yesterday and today and I can not do it. I called up...

Dalv by • Investigator
  • 661 Views
  • 5 replies
  • 3 Helpful

Resolved! Bills

Hello, I got a letter from you that I still have to pay 18.85f. Ok, but where do I pay it? It's not on my account

facet34 by • Explorer
  • 449 Views
  • 1 replies
  • 1 Helpful

My bill

Hi does anyone know how i can vue my bill in advance. I never know when i have to pay my bill and ee wont let me change the date of payment. Ee has spread out multiple little payments so i never know what has to be paid when. Can anyone help?

Resolved! Multi Line Discount

Hi, I want to get another sim and use the Multi-Line Discount. I was wondering if i can pay for the new sim with a different bank account and carry on paying for the 1st sim with the original bank account.

Resolved! Money left on last account

I left EE for just a few days in order to switch over a new provider.  However, that provider not beeing able to offer what I was after, I therefore decided to re-join EE.  However, EE briefly cancelled my account so that I had to re-register as if i...

DHW201 by • Explorer
  • 556 Views
  • 3 replies
  • 2 Helpful
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