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Early upgrade fee

Laurid
Visitor

‎25-09-2023 06:10 PM

I received a message saying i can upgrade early for free aslong as the new contract was more expensive than my old one. My contract just now is £61pm and the one i want to upgrade to is £73pm but when i go to do it it’s trying to charge me a £103 upgrade fee. Does anyone know how to get the upgrade fee to 0 as it says in the text message?

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1 REPLY 1
Northerner
Grand Master
Grand Master

‎25-09-2023 06:11 PM

Hi @Laurid 

You'll still need to pay the handset cost. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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