All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi my direct debit has failed and my mobile was cut off so I tried to pay by card online and it said payment rejected try again whitch I did said the same thing so I left it then I noticed to emails from ee saying my payment has now reached them so I...
i talked to EE representative many times but still no action on my complaint & EE is forcefully taking £25 from me every month now even EE is not taking my calls
so is it paid or suspended? my contract ends after 24 months (august 2020 - august 2022 and i still have to pay? im not using any plan, data etc i moved out from UK, and now i see something like this ?
How do I pay my final bill?
Hi there, my contract is ended but was told that didn't have to do anything that the pay as u go would just automatically carry on. But my network has been cut off. Is it possible to phone someone and speak to them.
Why was i told i could add to plan a few days ago by customer services but i go on the ee shop and it wont let me i havent missed a payment been with ee for years
I have received charges for add-on data from parts of the world I have never visited. EE will not refund these even though the SIM has never been used. It is a spare card which was installed in a spare phone. There is no call history on the number an...
How can I check when my contract started?
My plan end on 5th March this year.I do not want to upgrade or extend the contract, because I come back to my country that EE is not provided.By when should I say that the contract will be terminated?
