All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi!I will be relocating to Australia for at least 2 years in January, however still have 17 months remaining on my contract. What options do I have? Is there any way of taking my contract with me? thanks!Abbie
I was charged twice, the website does not show how many minutes, SMS and megabytes I have now?
Hi,I'm looking into moving from pay as you go onto a monthly contract but I was wondering is it possible to pay more towards the upfront cost and get a lower monthly tarrif?Thanks for any help!
I am unable to download any EE mobile phone bill before August 2022. Is there an issue?
Hi everyone, my app says that my next bill will be £37.72 more than usual. When I select see charges it doesn’t show up. Does anyone know what the message means or how I find the charges? Thanks!
I pay for my mother's mobile as well. As mine ... Her number is xxxxxxxxxxxxx she was tragically killed in a road accident on 25/10/2022.... As you can see there is no usage from that date onwards ... Please can I terminate this contract.... I wi...
Hi can i upgrade please
My contract is finished soon and I would like to close the contract.
