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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14564 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25046 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 50363 Views
  • 55 replies
  • 13 Helpful

Pay bill

Need to pay my bill it’s overdue the app isn’t working again get it sorted we it’s a **bleep** take now it’s been like this for ages 

Chaz83 by • Visitor
  • 500 Views
  • 4 replies
  • 1 Helpful

Mis sold contract

I went into the EE store on Saturday to upgrade my wife and my contract.I sorted my contract out , am iPhone 14 with 5g of data (upgraded from a SIM only plan).My wife upgraded from a s20 contract which I paid off. We wanted the s22+ and was told for...

Avwebb by • Investigator
  • 798 Views
  • 1 replies
  • 0 Helpful

Upgrade - no plans available

I have been past my upgrade date for 319 days now and it says i can upgrade until I click on any phone/plan and then it says “sorry there are currently no plans available” why? I’ve been a loyal customer for years now and never had an issue upgrading...

Hi

Can u check my billingbcoz how to debited 153 poundi wsnt to statement

Hr1955 by • Visitor
  • 254 Views
  • 1 replies
  • 0 Helpful

bill query

i recently took one of my mobile phones of your network but my bill was very high can you please explain why

Brianma by • Visitor
  • 315 Views
  • 2 replies
  • 0 Helpful

Setting up a direct debit

I’m trying to set up a direct debit but someone else is paying for their phone and mine at the same time. Is there a way of just taking my number off their direct debit and create two separate direct debits? Thanks 

GWill246 by • Explorer
  • 460 Views
  • 5 replies
  • 1 Helpful
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