All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi I got 2 contracts but one is up how to I cancel one and use the other number
When I upgraded I was told I would have £100 put into my bank account by 5th January. Yet we are now 9th January and no sign of the money or information. Odd. Who can I ask to help to look into this for me. Are calls recorded to back me up what the...
I paid my phone bill which was suspended and my services are still not working usually when this happens it works straight away
My first bill is round about 27th of January but I don't get paid till the 6th of everyone can you change by billing date?
Help with upgrade
I would like to cancel my contract please can you advise who I need the contact or email thank you
Hi, Ive been trying to pay my bill online, but when I click 'pay bill' nothing happens so I cannot pay my bill, Is anyone else having this issue?And is there a contact number to pay over the phone??
Hiya basically I subscribed on September 24 2022 with ee for a 24 month contract and everything was fine. I told the customer service that I will be applying an NHS code to take a discount on my monthly subscription she said that is totally fine you ...
