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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59530 Views
  • 69 replies
  • 14 Helpful

Resolved! Leaving EE

Read moreRead more    Hi there.My current contract ends early August. How do I go about moving away from EE as not happy with the latest price increase. My phone is now costing £80 per month and can get it £20 cheaper a month elsewhere. Been with EE ...

emzipoo4u by • Investigator
  • 965 Views
  • 3 replies
  • 2 Helpful

Resolved! Overdue upgrade

I have logged in to my account and see that I am overdue an upgrade by 214 days. My payments have remained the same. Should my payments have decreased since I paid off my device?

Steph130 by • Visitor
  • 453 Views
  • 1 replies
  • 1 Helpful

Direct debit

You are reproaching me for non payment when you at EE never set it up in the first place please call xxxxxxxxxxx to sort out your mess [Mod edit: Please do not post phone numbers on the public board. Thanks!]

waveney77 by • Investigator
  • 480 Views
  • 4 replies
  • 2 Helpful

Resolved! Leaving EE

I need to leave EE.  I have another provider already as well - but I now want to leave EE completely but take my present number to the other provider.  Are there any charges?

Resolved! Cancelled

I phoned and cancelled my contract on 3rd May, (I am due to leave the country on 24th May to work), I requested confirmation of the cancellation and was informed that I would receive E mail confirmation in 24 hrs. I still have not received any confir...

pkbandc by • Investigator
  • 374 Views
  • 1 replies
  • 2 Helpful

Query about bill

Read moreHi Actually I am a new member with EE and I have got sim+phone contract. My 1 month is completed but I am unable to see the bill in the app. How can I check my bill so that I can pay?Many thanks.Hi Actually I am a new member with EE and I ha...

Arslan6 by • Visitor
  • 361 Views
  • 1 replies
  • 0 Helpful
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