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Finished paying off phone will my bill reduce??

Lthomas1402
Visitor

I’ve finished paying off my 24 months contract but I’m going to keep my phone rather than upgrade. Will my bill decrease as I’ve now paid for the phone in full or do i need to call EE??

1 SOLUTION

Accepted Solutions
XRaySpeX
Grand Master
Grand Master

No, EE's contracts have no concept of paying off the handset. You agreed to pay the same price for the full duration of the contract. There will however be a 10% discount 3 months after the end of min. term. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 45 days of your contract term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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2 REPLIES 2
LiverpoolOne
Established Contributor
Established Contributor

As far as I know you will continue to pay the same monthly amount unless you upgrade the phone or keep the phone and take a new (cheaper) SIM only deal.

This can catch people out.

Nowadays it’s not uncommon to see a phone/tariff split e.g. a £40 handset contract over 24m plus £10 a month airtime

XRaySpeX
Grand Master
Grand Master

No, EE's contracts have no concept of paying off the handset. You agreed to pay the same price for the full duration of the contract. There will however be a 10% discount 3 months after the end of min. term. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 45 days of your contract term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)