All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Just noticed my contract name mentions iPhone 14 Pro Max yet I didn’t get a phone - I’m on a sim only contract
How do I set up billing notifications via email. My mobile phone reception is very unreliable so text messaging often doesn’t work.
Hi, just wondering I received a text message saying I can upgrade for free and I can pick a new contract? However when I pick a new contract it says I still have to pay an early upgrade fee?
I have just been charged for a picture message, which I sent as a normal text. I sent it to only one person and there were no emojis or pictures in it. Why would it have been converted to a picture message? Thanks, Helen
Constant lies from every single staff I spoke to. Send you early upgrade offer then they say i can't have it. Website does not work for me put order through. It has now been months. I have asked for transcript of the call and I also have a chat tran...
Hi My 10 year daughter has run up a £500 bill on my EE account and i can not get any answers from rodlox who want a GPA order number but i have no idea where it is to i sent them the EE bill but they can not find the invoice they have my mo number a...
For my phone
Seriously regretting moving from sky to EE. Was sold a package for TV & broadband by EE.Moved house with a request to transfer all services. Somehow they cancelled, rather than transferring. Then spent a minimum of 30 hours on the phone to EE over th...
