All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi, I have a 30 day multi product sim I took out in December, I'm looking to change this to a different plan but am unable to do this online and have been told twice now that the 30 day sims cannot be changed for the first 6 months? Wanted to check i...
Is the pay by mobile service down at the moment I'm tryingvto purchase something on xbox but it keeps saying there was an error I have removed my spend cap but its still not working
I have noticed on my bank accounts transactions most months for £80-£100 and says EE Ltd0845 4215000 no idea what it is. Anyone had similar not my mobile and have nothing else with EE
I changed to pay monthly and was refunded 15 pounds how can I see this refund
I have expired my 24 month mobile phone plan with EE and have an additional line (headphones) which I took out a few months ago And am paying monthly (along with phone bill). (6 months left on headphones) If I choose to leave EE with my phone now wi...
I upgraded in store 2 weeks ago and agreed a new broadband deal and mobile deal. The mobile deal I agreed was for £51 per month but I’ve been charged £59 per month. I have absolutely no proof though that this is what I signed up to. Is there anything...
Hi,My contract with EE ends on February 28, 2025. I don't want to extend the contract for another term. When is the earliest I should inform you about this?
Hi original took a 24 month SIM only contract, a year in I got another sim car for misses. at the end of my 24 month contract i said can i go on a Pay AS You Go plan. They then informed me you were being charged less last month and on the other SIM ...
Why your stupid ass website doesn't show anything???? been trying for 15 miinutes, 3 different browser, every frickign time I try to get to billing the result is a header and a footer and no **bleep**ing content.give me my **bleep**ing bills! is just...
So being morally correct here and not wanting to have some unexpected bill when someone figures this out I'm trying to understand why my Gamepass perk is still active when I haven't had an EE contract since March 2024. Xbox account says subscription ...
