EE One and trade-in discount

[Tay86]

Hi.

I have just upgraded my SIM Only deal to an EE One Full Works 1m contract. I understand the contract is rolling 1m because I also have EE Broadband, but I am curious about the EE One Discount (£20.00) and Trade-in discount (£14.00). Will both discounts continue to roll month by month?

I think the EE One Discount does, but I'm uncertain about Trade-in. If it's only off one month's contract, I will cancel the contract as I could sell the phone for more than £14.00.

[Ritu_D · Accepted solution]

Hi @Tay86 

Welcome to the community. 

Usually the trade in discount would be added for the duration of your contract, as you are on a 30 day rolling contract this would not be the case. 

As we don't have access to accounts here on the community, I would recommend you Contact Us to get some clarity on the end date of the discount. 

Thanks 

Ritu 

[Tay86]

I have made contact and the document confirms that I will receive the trade-in discount for 24 months.

Thanks 😊

[Ritu_D]

Thanks for coming back @Tay86 and letting us know the outcome. 

Have a great day 🙂