Change Sim only plan

eelizabeth0000
Visitor

Hi Can I change from a 'No Frills SIM Unlimited' plan to 'Unlimited Essentials' E-sim half way through my contract and without changing my number? Also will I be able to get student discount on the new contract? Thanks 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @eelizabeth0000 

You'll need to speak to EE CS about if they would offer this switch as you still have a remaining contract term and it may need to be settled first.

Give EE a call on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @eelizabeth0000 

You'll need to speak to EE CS about if they would offer this switch as you still have a remaining contract term and it may need to be settled first.

Give EE a call on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

Historically you could increase your contractual monthly amount during your minimum term, but not decrease it.

Whether you have an e-SIM or a p-SIM is immaterial. I doubt you can add any discount code, those are normally applied when a new contract is taken out - but even so, you would still be tied to the "increase but no decrease" rule.