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Missed payments

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Kameron_over6
Visitor

‎25-08-2025 12:37 PM

Hello, I missed 2 payments the first on July 28th and again agust 7th.  Which my DD was cancelled. Would I then pay the August bill manually through the app?

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Northerner
EE Community Star
EE Community Star

‎25-08-2025 12:47 PM

Hi @Kameron_over6 

Please read here about ways to pay. https://ee.co.uk/help/billing-payments/payment-methods

If you are struggling to pay your bill you need to speak to EE CS on 150 urgently before your service is stopped. 

https://ee.co.uk/help/billing-payments/payment-methods/what-should-i-do-if-i-cant-pay-my-bill

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner
EE Community Star
EE Community Star

‎25-08-2025 12:47 PM

Hi @Kameron_over6 

Please read here about ways to pay. https://ee.co.uk/help/billing-payments/payment-methods

If you are struggling to pay your bill you need to speak to EE CS on 150 urgently before your service is stopped. 

https://ee.co.uk/help/billing-payments/payment-methods/what-should-i-do-if-i-cant-pay-my-bill

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.