Payment error

[354-]

@Peter_W That webpage says "This site is exceeding reCAPTCHA Enterprise free quota."

[Peter_W]

@Daxus13 I've just have a test of this myself from multiple devices, and I'm having no issues. 

It's worth giving a different device / browser a try if you haven't already, and if you can't try this I'd recommend clearing your browser's cookies and cache, too.

Peter

[354-]

@Peter_W - Not a problem! Will ignore the reCAPTCHA notice!

[354-]

@Peter_W the reCAPTCHA notice has cleared down!

[Peter_W]

Thanks for the update, @354- 

So is this now working for you? 

Peter

[354-]

@Peter_W - Yes the reCAPTCHA notice does not display anymore and the text notification saying ""This site is exceeding reCAPTCHA Enterprise free quota." with the hyperlink to enterprise billing. All clear.

[Peter_W]

That's good!

Fingers crossed the original payment should be released back to your bank soon, too!

I don't imagine you'll face any further issues, but if you continued to have issues with your account from multiple devices moving forwards, I'd recommend reaching out to our team so we can make sure this is all set up as it should be from our end.

Peter 

[354-]

It seems to be back - when you land on that web page.

[Ali_A]

HI @354- 

Do you see the same message if you use an alternative browser, or clear your cookies/cache? 

Ali 

[354-]

Hi @Ali_A ,

Yes, from screen grab, Left to Right - Edge, Chrome, Firefox. - all running "private" mode.