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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8157 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18290 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35448 Views
  • 49 replies
  • 11 Helpful

Can’t login

I can’t login to my account it keeps saying oops sortIng out behind the scenes it’s been saying this for about 3 weeks now

non19 by • Visitor
  • 299 Views
  • 15 replies
  • 1 Helpful

Re: Terrible customer service

Had a similar issue which I am dealing with now.Returned a faulty phone and my account is still not resolved. Spoke to about 15 colleagues across  over 10 calls over the last 3 weeks and they keep on telling me to give it 78 hours and it will be reso...

Extra charges

is there a way of seeing what companies your extra charges are from? It just comes up with individual figures and says “from another company or service” but doesn’t say what it’s from? 

adrsss change

want to change my billing addrss my phone number *********** my name karamjit kaur kindly change my address    [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]  

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