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Anytime Upgrade confusion

jackrevells
Investigator
Investigator

‎08-06-2026 06:00 PM - edited ‎08-06-2026 06:00 PM

I am confused.  As of last week I can upgrade anytime but when I go online its only showing me plans that includes EE Flex. Around a day before I could upgrade for free it was still showing me the old style plans. 

 

Cna I still get a plan that includes anytime upgrade?

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XRaySpeX
EE Community Star
EE Community Star

‎08-06-2026 06:57 PM

You need to call CS to order old style plans. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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