Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 16843 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 26737 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 56626 Views
  • 69 replies
  • 14 Helpful

Phone statements

hello I've logged into my account and want see state the breakdown of calls texts but locate the tab can you help please

Harriwo by Explorer
  • 531 Views
  • 3 replies
  • 1 Helpful

Tariff

I intended changing vendors & requested my PAC number within 30 mins I was contacted by one of your representatives who offered me a new tariff. Of £6 PCM. This has not happened so yet again I have a bill for an overinflated tariff.If this cannot be ...

gordong by Visitor
  • 296 Views
  • 1 replies
  • 0 Helpful

How exactly do we pay our final bill?

Hey All,Last week I finished my contract early by porting my number to a new provider, I fully expect a final bill and roughly know how much the amount should be.My MyEE account recognises that it's closed, and says to pay your final bill in a timely...

Nost97 by Visitor
  • 882 Views
  • 2 replies
  • 1 Helpful

hello

salut, aș dori, de asemenea, să știu **bleep** cei de la ee de la un abonament de 27 de lire au ajuns ba la 34 ba la 31, dar niciodată la 27 ba chiar am plătit telefonul integral

bijualex by Visitor
  • 366 Views
  • 2 replies
  • 0 Helpful

Leaving

I’ve paid my last bill and my contract expires on 25th July can I leave EE now to join another network?

nsand10 by Visitor
  • 333 Views
  • 1 replies
  • 1 Helpful

Phone bill

I changed my phone tariff last month to 17 pounds from 25 pounds but my bill is the same as before 25 pounds can you tell me why this is

Jockha by Visitor
  • 305 Views
  • 1 replies
  • 1 Helpful

Monthly payment

Hi, can you tell me why my monthly payments have gone from £28.00 to £33.00? With no outside charges.

Comiles by Visitor
  • 338 Views
  • 1 replies
  • 1 Helpful