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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14288 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24858 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49809 Views
  • 55 replies
  • 13 Helpful

Payment pages

I have reported this error before but it was not understood by EE staff.If I have an overdue payment and a newer account balance and try to pay the total account online using the EE website, only the overdue amount is shown (incorrectly as the total ...

fthynne by • Contributor
  • 270 Views
  • 1 replies
  • 0 Helpful

Resolved! Old contact

How can I get a copy of my last EE contract. I need it to fix my pixel 4a phone screen I have an insurance policy and they want to see it with my address on it and the model of my phone 

LisaA23 by • Investigator
  • 331 Views
  • 2 replies
  • 2 Helpful

Airtime rewards

How can I successfully add my airtime rewards? Everytime I try to send them they get returned. Do I need to contact EE to alter something in my account to accept this?thanks

Resolved! Bills

I have been charged a large bill for international calls to Nigeria, I can not afford this. Can any help be provided as I understand if I had an add on for £11.40 it would have gave me 500 minutes whereas I have a bill for £327 for less than an hour ...

Resolved! Billing

Is my ee supposed to still be taking money from account after the contract is finished 

Bill

Why is my bill every month £67.00 when it should be £50

Smedford by • Visitor
  • 236 Views
  • 1 replies
  • 1 Helpful

Bill

I’m just wondering how much my bill is 

Est6 by • Investigator
  • 359 Views
  • 5 replies
  • 5 Helpful
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