Contracts & Billing

All discussion around anything related to EE billing or contracts

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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60596 Views
  • 69 replies
  • 14 Helpful

Discount

Hello, I have recently upgraded my mobile contract which I have done through openreach, I used to have the 30% friends and family discount however, I can now get the 50% colleagues discount through BT openreach. I reviewed a text to say my 30% discou...

Bill

My bill has gone up to £73 a month this simply is not affordable!!!!!

Jt2218 by Explorer
  • 346 Views
  • 1 replies
  • 0 Helpful

Re: Channel Returns webpage url

i would like to cancel my contact as soon as possible. mobile no:xxxxxxxxxxx pin:xxx puk:xxxxxxxx [Mod edit: Please do not post personal information on the public board. Thanks!]

Resolved! Upgrade

Hi, I upgraded yesterday and phone is due anytime today, but I'm unsure what and when payments will be and if I have to pay twice as this months bill is on the 15th and I can't get onto my account to see or do anything other than shop... I also want ...

Shaylp by Valued Contributor
  • 802 Views
  • 1 replies
  • 0 Helpful