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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13956 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24642 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49169 Views
  • 55 replies
  • 13 Helpful

Watch

Hiya My Watch plan ended on 03/01 and it says I’m ready for an upgrade or switch to sim only however I don’t want to upgrade and no option for Sim only as just brings up watches I could upgrade too. Do I need to do anything regarding my plan as I’m c...

EBRO by • Visitor
  • 267 Views
  • 1 replies
  • 0 Helpful

Incorrect charges

I purchased the unlimited data add on that was advertised for £10 per month and I have just been charged over £20 for it incorrectly. Could someone advise? 

Luna-95 by • Investigator
  • 301 Views
  • 4 replies
  • 0 Helpful

Upgrade package

Package I picked IS £36 WAS £46, but when I get to checkout its says £46 a month. Will I still get it at £36? I'm confused 

Kk3 by • Explorer
  • 265 Views
  • 1 replies
  • 1 Helpful

Change plan

I recently upgraded but found a better plan can I swap to that plan or am I stuck with this current plan for 24 months many thanksnatasha

2 phone numbers

I have 2phones numbers and I only use 1.  xxxxxxxxxx I don't use.   xxxxxxxxxx I use. I want to keep this on but close the other one. Its saying i can upgrade but I don't want to upgrade just cancel if I can please.  [Mod edit: Please do not share pe...

Bill

Hi I need help I’m behind on my bill am unable to make the 107 payment until the 25th of this month I’m a singe mum who is struggling atm I’m just hoping you can keep my phone in and not cut me off I till the 25th please

Chloe235 by • Explorer
  • 277 Views
  • 2 replies
  • 1 Helpful

Resolved! Bill

Hi I'm struggling paying my bill would I be able to pay half thrysday and half the Thursday after 

zap1992 by • Visitor
  • 279 Views
  • 1 replies
  • 2 Helpful

Still suspended

I've paid my bill yet I'm still suspended on my account and the account says I've still an amount to pay (which I paid this morning.)Why? 

Coops28 by • Explorer
  • 269 Views
  • 1 replies
  • 1 Helpful
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