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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60609 Views
  • 69 replies
  • 14 Helpful

Airtime Rewards

I have redeemed airtime rewards for by EE bill but it’s not reflected in the bill. I have a message as below:The Airtime Rewards site does advise the below for redeeming your rewards.If you're on an EE business account, please drop us an email at sup...

12vedams by • Explorer
  • 985 Views
  • 3 replies
  • 1 Helpful

Moved to sim only contract but my bill seemed wrong

Hi, I moved to a sun only contract on the 24th August 2023, however on the 1st September I was billed the amount of my old phone contract. I just want to check as to why that is? I also don’t want this to happen again for October. I have tried callin...

Imogeny by • Visitor
  • 379 Views
  • 1 replies
  • 1 Helpful

What is going on with EE?

Over the last few months I've had to complain numerous times about network outages in and around the Oban area where I live, and I've had to be quite blunt (but not abusive) at times to get responses.I had indicated on Twitter (or X)  that I'd had en...

DaveP1963 by • Established Contributor
  • 1062 Views
  • 7 replies
  • 5 Helpful
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