Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! My bill

Hello my bill each month is atrocious every month I receive it it’s shot up to £90 I understand I’m paying for a laptop which should be coming to the end. Put the phone on there. A laptop together has gone up to a horrendous amount that I’m not in a ...

Re: Bill

I got Samsung s23 bout 4 months ago I wud like a Samsung galaxy flip 5

Bill

I need help

This company has, genuinely, the most user unfriendly service i have ever seen.

just wanted it out their. its actually terrible. you took a month to sort out my new contract returns. put down missed payments on my credit file. and im now at a point where i cannot get a new phone anywhere. and now you keep messaging me to contact...

Regarding bill

Unresolved technial network issues

Hi there You charged me for all the calls I made to you to resolve me technical issues. Please reimburse me as you confirmed you'll resolve this and you haven't done this yet and charged me for all calls made to you

Hi guys i will like to let you know i am in Africa and i need to my balance ??

Resolved! Additional line

Hi guys, I have just had a sim only and I want to add an additional line for my partner on my account. How long do I have to wait until I can do this? my account is really new around 3 days old thank you

Resolved! I want to cancel contract

Resolved! My contact has been cancelled with 10 days before

Hi,.my contract has been cancelled with 10 days before the agreement date. Can't use my phone at all anymore