Contract

[NathanF46]

Hello, 

I have just purchased an S23 Ultra paid monthly (finance) and a contract to come with it. The question is, is there anyway to keep the phone and pay the finance without activating the separate EE contract that I have ordered with it ? Or would I have to return the device completely to cancel the EE Contract. 

hope I have explained this well enough, thank you 

[bristolian]

Much depends how you purchased the phone. If it was either online or via telesales, these come with a statutory 14days "change of mind" right of return. No such right exists with an instore retail shop purchase.

[NathanF46]

Purchased directly through the EE website, the S23 Ultra along with an EE airplay contract 

[James_B]

Hi @NathanF46,

Your airtime plan would start as soon as you take delivery of the phone, so you'd need to return the phone if you wanted to cancel it.

To purchase a phone without an airtime plan, please see SIM Free Smartphones | iPhone, Pixel & Samsung Galaxy | EE Store.

Hope this helps. 🙂

James

[NathanF46]

Thanks James, 

will return the phone as soon as I take delivery. 

appreciate the response

[James_B]

No problem, @NathanF46 🙂

James