All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I would like to change my number and my sim plan as my contract is due to finish
Hello. Could you tell me when my contract is due for renewal please? I need to decrease costs with my latest phone.
I've been informed that my bill is going up by 14.4% inline with CPI (GPD inflation hasn't reached this figure!). Is there anything you can do to reduce my bill. I have 2 phones, 1 for my husband's business and 1 for myself. The reception abd wifion ...
Hi I’m just wondering why my phone bill has increased this month when I had a text messaging saying it won’t be going up until on or after 31st of march? So it shouldn’t have been taken out then month. Also it’s taken like an extra £2 instead of the ...
Is there an issue with the website and app as i cannot view my bills?
Can we define this terminology please. My S20 ultra has a cracked screen but the site states 'any condition'
I have received a paper notification of the increase in charges and noticed an additional number on it. I have checked my account and found that there are two numbers listed on it. Why is this please?
hello, i have cancelled a sim back in october-november and ee are still taking money out of my account.
Hello I would like to take off my Tablet Essential 2GB 24m £13 as I have paid it off and do not want a up grade but I am still paying a monthly fee which is added to my bill each month can it be removed from my account. Thank you [Mod edit: Pleas...
