Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61329 Views
  • 69 replies
  • 14 Helpful

Re: Bill

I. Just want to pay my bill,Iv been trying for days now I’m in arrears.I thought you took payment from me.

Pathad14 by Investigator
  • 233 Views
  • 1 replies
  • 0 Helpful

Promise to pay

Good afternoonI had a huge personal bill this month that enabled me to pay my EE bill on time. They offered to extend my payment date for 30 days which I did. If after the 30 days I still cannot pay for the bill will I get my services suspended and t...

Denylise by Visitor
  • 4346 Views
  • 3 replies
  • 0 Helpful

Contact EE from Malawi

Hello,  I have been unable to contact EE from the numbers provided online as I am now living in Malawi. I am trying to find a way to contact and cancel my EE contract. is it possible to request a call back , or can someone tell me how I cancel my con...

EE App

I started a conversation on my EE app but now the apps down. I want to make sure my SIM won’t be cancelled, I will do it when I am ready.

cait182 by Explorer
  • 413 Views
  • 3 replies
  • 0 Helpful

Resolved! Contract ending

My contract is coming to an end , but my bill will remain the same ?? Why is this , as the device is or will be payed off in full ? 

Johnnyv by Visitor
  • 432 Views
  • 1 replies
  • 1 Helpful