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Upgrade

Geekguy1083
Explorer

‎18-12-2023 05:13 PM

Hi I'm due to upgrade tomorrow and I'm wondering how it works. I'm currently on a sim only plan and I wondered if I would be credit checked or limited to what phones I could upgrade too. Customer service don't have a clue so thought id ask here.

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1 REPLY 1
James_B
EE Community Support Team

‎19-12-2023 08:10 AM

Hi @Geekguy1083,

Welcome to the EE Community. 🙂

The need for a credit check would vary based on your history with EE and the type of plan/device you are upgrading to.

Our upgrades team will be happy to take you through your options if you get in touch on 150.

Thanks

James

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