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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13709 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24432 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 48647 Views
  • 55 replies
  • 13 Helpful

Changing to SIM only near end of contract

Does anyone have any experience or understanding of the latests Ts and Cs around shifting to a SIM only towards the end of your contract date?I've just been on a web chat with a very helpful advisor who said that I could do this from my Standard Upgr...

PhilP1 by • Investigator
  • 4007 Views
  • 7 replies
  • 2 Helpful

monthly cost

For some years I have been paying an increasing amount monthly and am now paying over £10. I have found another provider who will charge me £3.38 a month. Can EE match this?

Foozle by • Visitor
  • 289 Views
  • 3 replies
  • 0 Helpful

Contract

Hi, I would like to know why I am paying almost £100 for this month, as I remember when I signed this contact the amount was around £60-£70. 

Resolved! Contract expiry

Hi,My 24 month contract has come to an end. So I presumed that my monthly instalments would be reduced, to sim only, as the device is now paid off. please can you confirm, if not would be looking to cancel. thanks 

Taken out a new upgraded contract / no BT sport

Really disappointed since learning that my £55 per month new contract upgrade doesn’t even include BT Sport!!!what actual benefits do I get from EE???expensive monthly payments and not really a lot given back, even for loyalty. so disappointed 

Mcgloner1 by • Investigator
  • 444 Views
  • 9 replies
  • 2 Helpful
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