Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Need help qbout a bill i wasnt meant to pay

Hello I got axixey sooo someone please help without me calling them a zinc management deate called me saying the need a reference number but I called them All ready it's a long process and I don't own them money thdy own me

Can't open last month's bill

How do I change my monthly plan?

I was on a 24 month contract which ended several months ago. It’s rolling but I don’t need as much data any more. How do I change my plan?

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Re: Returned a phone/cancelled a contract I was missold

We are having the same issue with my som. He was told in store he could cancel with no charges before 6months now they say its a 2 year contract

Resolved! Promise to pay

Could I arrange a promise to pay

Bill

I was told the first installment would be covered by you guys

Resolved! Request for prove of barring

Dear sir My name is Henok [edited] and I am your client on 13th August I lost my Mobail phone then I claim my insurance so they requested me a proof of usage and barring .i request to to ee and they provide me the proof of usage but still am waiti...

Resolved! invoice & where to get them

Re: I want to cancel contract

I want to cancel my contract