Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59498 Views
  • 69 replies
  • 14 Helpful

Re: best WI-FI at radmore house

I have got a iPhone 11 with 33 three years before I finished my 2 years contract without letting me know they made another contract for sim I am leaving sim and just they told me you have to pay £93 more what cheap company they just know how to extra...

Sara49 by Investigator
  • 420 Views
  • 3 replies
  • 0 Helpful

Account credit

Why whenever I’ve credit in my Ee account dose it still take a direct debit even though there’s more than enough money in the account to cover the monthly bill 

Cfink by Visitor
  • 536 Views
  • 1 replies
  • 1 Helpful

Upgrading

Had yet another terrible experience trying to upgrade. Firstly I have to say the staff I've spoken to have been excellent. But the systems....Got a phone call at 1pm as promised the night before to upgrade my watch and phone.  It was put through but ...

Cpives2008 by Established Contributor
  • 1342 Views
  • 4 replies
  • 0 Helpful

Unlimited lies

Since when does the word UNLIMITED be limited?I’ve just taken out an unlimited data contract to find out that data gifting is limited to 100gb. £30 dearer contract and I can gift less than my old contract!!not happy at all and thinking bout going bac...

scooby by Investigator
  • 492 Views
  • 2 replies
  • 3 Helpful