05-01-2024 01:59 PM
I have possession of a phone that has an EE contract but the owner has died. I think it was on a monthly contract and I don't think it was paid for yet.
I have looked at the website as I want to check what I need to do but there are no email contacts at all.
Can anyone help at all please?
TIA
Solved! See the answer below or view the solution in context.
05-01-2024 02:12 PM
You can notify bereavements at the following link
https://ee.co.uk/help/profile/manage/tell-us-someone-has-died
05-01-2024 02:12 PM
You can notify bereavements at the following link
https://ee.co.uk/help/profile/manage/tell-us-someone-has-died
05-01-2024 02:13 PM
Hi @rowemg.
I am sorry to hear of your loss.
@bristolian has provided the correct link for notifying us of someone's passing.
If you have any questions please be sure to let us know.
Katie
05-01-2024 02:21 PM
Thanks