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brexit?

kirsty888cummin
Visitor

‎05-01-2024 10:34 AM

I I'm so upset, is it possible for EE to cancel a contract I took out with them 7months ago? I work in France a lot and when the roaming charges came into affect I decided to call ee and see what the options were. I was very happy to hear I could take out a contract for 26£ and have unlimited data roaming. very pleased with this I accepted and all was fine till 2 weeks ago I was cut off!!! no warning! can anyone tell me if this is right pls?

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1 REPLY 1
bristolian
Legend
Legend

‎05-01-2024 12:53 PM

You would need to first establish the basis for your phone being suspended, that's not something this forum can advise on as it's user/account-specific.

Can you quantify what you mean by working abroad "a lot"? It sounds like you've been offered the Roam Abroad pass which allows you to extend your UK allowances abroad, and which is subject to the Stable Links Policy. This policy broadly requests that you are in the UK for 2 months out of every 4.