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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59747 Views
  • 69 replies
  • 14 Helpful

Re: Upgrade

Hello, I spoke to someone last week regarding an upgrade to simp only and this was agreed it would now cost me £8 per month but u have taken £27 out of my account today?Could you please have a look at this for me. Many thanks Nicola Irish 

My contract has been cancelled

Hi can I get my contract back . It’s been cancelled . I was having issues with payment . I want to make payment now because I’m settled now. Is there  by any way I could have my account back 

Jmessent by • Investigator
  • 296 Views
  • 1 replies
  • 0 Helpful

Resolved! Contract

Can you check to see if I can get a phone in contract for my son 

Brad15 by • Visitor
  • 292 Views
  • 1 replies
  • 0 Helpful

Upgrade?

Enquired about upgrading phone on a shared plan that had been running (contract) since September 2021 and had ended September 2023 and was informed I wasn’t eligible to upgrade yet? Please advise ? 

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