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Community Activity
Chat feature
Could someone please tell me why the chat feature isn't available?
text problems
Hi, does anyone have any suggestions please- for the last 4 weeks or so I've been unable to send texts from my iphone in UK to my Mum's mobile phone number in Ireland- she has a basic mobile (not a smartphone). Up until recently this wasn't a proble...
Roaming in USA I am already in USA and need to activate my phone to make calls
Hi I’m already in the USA and need to activate my phone to make calls . I forgot to do this before I left how do I do this
Possible to choose a broadband 'go live' date? (FTTP, switch from another ISP)
When ordering EE Broadband, is it possible to choose a date when the service will 'go live'? This is for a full fibre (FTTP) service, taking over an existing (already installed and operational) Openreach FTTP line with a service currently provided by...
Resolved! Website and App still not working
Three months on and still no working App or Website, tried everything even called and was called back twice by different depts. the up shot is your App and Website are not fit for purpose. each "customer service" idiot has a script and that's all the...
Free 6 months of Apple TV available later (after signing up to EE BB with EETV)?
If one was to sign up as a new customer to EE Broadband with EE TV, is it possible to activate the free 6 months of Apple TV at a later date, or do you have to opt-in at the time of signing up? Thanks.(It's summertime and the weather is great, watch...
Can I use a BlueLight Card offer on a Broadband Upgrade
Greetings all!I made the fatal mistake of not checking Bluelight card offers when signing up for my Fibre. I could have saved £10 a month on my 500 product. EE are giving me the option under my account to upgrade, which is appealing, to the 900 servi...
Roaming not switched on account
Forgot to message 150 roaming before I left. I bought a roam like home but can’t use it as I can’t call or text or use data whilst in Europe. My data roaming is switched on the device but can’t contact EE to switch on my account.
Resolved! EE Spamming me with bill emails
Hi,I seem to be getting loads of emails from EE telling me my broadband bill is ready. First one was sent at 11:26am and since then I've been getting emails roughly every hour with the same information. Can someone take a look? I got the message the ...
Link to bills is not working when logged onto EE website
I need to download the June 2024 bill. However when logged on to the EE website the link to the bills is not working, it just keeps taking me back to the home screen. Has anyone else come across this problem?
