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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60484 Views
  • 69 replies
  • 14 Helpful

Resolved! Maritime charges

HiPlease can someone assist?I'm going on a cruise and would like to know the cost of data add ons for the maritime package but can't find an actual price anywhere on EE's websiteI'm on pay monthly and online chat said that my roam further included be...

Third party bar on my iphone

I have a “third party bar” on my iPhone which stops me entering competitions etc . I have spoken to EE (eventually), and they say that I have not got a bar ! Any explanations or similar situations ?

rjcham by • Investigator
  • 3800 Views
  • 6 replies
  • 2 Helpful

£50

Just taken out a new sim with EE  having left 02 and have received a bill for £59 - £9 for mobile plan and £50 deposit. I don’t know what the deposit is for or how to get it taken off. I didn’t ask for any add ons just wanted a simple phone plan,phon...

Resolved! Change from contract to pay as you go

Hello, I spoke to CS a month ago about changing my contract to pay as you go and keep my number.  They told me my contract will be cancelled on 1 December.  I got a text as I normally get every month regarding my bill payments, but nothing about any ...

Roshy22 by • Contributor
  • 674 Views
  • 5 replies
  • 4 Helpful

Contact ended

My contact has ended this month, I had a text to say i was gonna be charged my ridiculous monthly payment still. Even though the contact ended. How do I contact anyone to be able to say I don’t want to pay that much if it’s ended? If that’s possible?

Coopy95 by • Visitor
  • 401 Views
  • 2 replies
  • 2 Helpful

Bill inspite of contract ending.

As of 15 February 2020, all broadband, phone, pay-TV and mobile phone providers are now required to notify customers when their contract is about to expire. This lets customers know that they can start shopping around for a better deal.Both end-of-co...

JAF6 by • Visitor
  • 443 Views
  • 2 replies
  • 1 Helpful

Resolved! Invoice

Hey im in need of an invoice for a iphone 5s i had with ee a while back. Am i able to get it emailed to me?

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