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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60480 Views
  • 69 replies
  • 14 Helpful

Leaving

I’ve left EE and this month was supposed to have my last payment however they have taken £6 something instead of £60 something i’m so confused

How to view final bill

I’ve left EE and moved to another provider.  The switch was finalised on 30th Nov and I’ve had my usual text today 1st Dec telling me my bill is ready. But I can’t view my bill on my account and I can’t text BILL to 150 as my number is no longer link...

RT42 by • Investigator
  • 847 Views
  • 4 replies
  • 0 Helpful

Resolved! Security Deposit

I'm a new customer and had to pay £100 security deposit up front for my phone due to my credit score but if I was to take out another phone would I have to pay the deposit again or because I'm an existing customer just the upfront cost of the phone?

Resolved! Restricted service

Hi, I had my automatic payment going for my monthly contract and for some reason it was skipped which led it to being removed I don't know how. App says click here to make a payment which I follow and it only leads to an error page. Is there a way to...

Shaiggan by • Investigator
  • 638 Views
  • 6 replies
  • 4 Helpful
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