Bereavement Notification

[Spudnando]

Hi

My father passed away and he had an EE mobile phone, but the contract is in my name and I paid it for him - how do I go about closing this as everyone else has a phone contract so there's no family that can use it?!

[XRaySpeX]

Refer to Change my account in the case of a life event :

Notifying us of a bereavement

Use the online form to notify us of a bereavement.

We’ll need:

• the account holder’s name and number
• a number to contact you on 

You can also let us know by phone. Call 150 from an EE phone or 07973 100 150 from any phone.

If you experience a bereavement, you can either:

• disconnect their broadband or number and close their account
• transfer the connection or number to someone else

[Chris_B]

@Spudnando  Sorry for your loss,    You’ll need to call customer services about this.    Have a read through THIS