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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60494 Views
  • 69 replies
  • 14 Helpful

Payment

I have a plan of £25 and my account has auto debit option enabled. But for this month the amount was deducted was £37. Therefore please guide me what is the matter regarding the incorrect amount getting deducted.

Re: Bill

I qas told a credit of 30 pounds would add to this months bill but its not showwing

Resolved! Mobile bill

I was lead to believe if I took a new contract my old one was going to be took over, so I did then I got a bill for 25 which was my old contract then one for 55 for my iPhone 15 plus 45 for the SIM card that I thought was included so I now have a 125...

Barney31 by • Visitor
  • 362 Views
  • 1 replies
  • 1 Helpful

Sim plan

I've bought a sim plan for 10 pounds, but it didn't give me any data. I had an email saying i should receive a text message, but i haven't. What do i do?

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