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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15565 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25732 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 52752 Views
  • 55 replies
  • 13 Helpful

Resolved! Missold

Missold a contract. My iPhone 12 Pro Max went dead before my contract expired. I went to EE store in Plymouth. I was told it was probably unfixable and would need another contract. So I took one out. They didn’t tell me that if I went to the Apple sh...

Robbo599 by • Investigator
  • 585 Views
  • 7 replies
  • 0 Helpful

Mobile.line

I need to chat to someone about my line, I have already contacted you today about it and was assured that my line would be up and running as i have an arrangement in place but you have cut me off 

Outstanding money owed

Hi allMoorcroft debt recovery have contacted my wife stating that she owes EE some £102 from 2014 for an old contract (on an old number) at a previous address. She's baffled by this as she has been with EE (at our new address since 2015) for the past...

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