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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13865 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24564 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49013 Views
  • 55 replies
  • 13 Helpful

Resolved! Contract upgrade

I have 3 months left on my SIM only contract. Having contacted EE to upgrade to a Device & SIM contract, they told me that the new contract will not start until the old one ends, is this correct? 

Resolved! Upgrade

Good morning I am currently on a sim online contract but my current phone is coming to the end of its lifetime i think, i hoping you can help find the best upgrade deal, i dont want to paying a silly amount each month 

Resolved! Upgrade

I would like a contract without a new phone and the same minutes texts etc could someone ring me please 

Unpleasant Service

I was at EE shop at Ealing Broadway Centre, London W5 5JY today, May 17 where I spent three hours trying to get a new phone only to find out the contract I signed for was not what I was promised. The employer kept telling me he will explain later ins...

Resolved! Paid twice

Hi my ee dd failed last week so I paid by another means. taken out again today? 

Bill

Why is my bill £34 instead of £26.32 when it is due today so shouldn't be any late charged on it

David375 by • Visitor
  • 258 Views
  • 1 replies
  • 0 Helpful
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