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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59373 Views
  • 69 replies
  • 14 Helpful

Data

I have just upgraded and I haven’t enough data in my package 

Sorting out a new contract

Can anyone tell me, after 2 months of phone calls and issues after getting a new phone, which was faulty, the second was also faulty so a different phone.how long should it take to get a refund of over payments and when should the bill on the app sho...

TKPB13 by • Explorer
  • 376 Views
  • 1 replies
  • 0 Helpful

Is it really upgrade anytime if you have to pay a fortune

I hate my new S23 ultra, drops calls constantly, virtually unusable in Manchester city centre, only 5 months old, if I want to change it I have to surrender the phone AND pay £600? I have been with EE for years, spend over £120 a month and this is th...

davj by • Established Contributor
  • 1155 Views
  • 6 replies
  • 1 Helpful
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