Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Hi

Hi When did my EE contact start?

Resolved! Data used in Nepal

Can I used my data in Nepal

Resolved! Monthly contract

When does my contract end? is it this month or next month

Resolved! Out of contract and want to have sim only

Can’t get hold of EE due to services being restricted

I didn’t know my service has been restricted I’m on a payment plan that the payment isn’t due till the 10th now i can’t get hold of anyone

Resolved! Flex Plan

I am wanting to upgrade my phone and create another contract but the only option that I am being given is Flex Plan. When re searched of what this means, this says no contract???? Help

Resolved! Card pay

Hi.The app doesn't accept my Polish Debit Card. It keeps returning me to the same point, doesn't let me confirm the payement.Mike

iPhone 8 watch

Hi I recently canceled my iPhone contract and I use to pay it monthly and my watch 8 series by card, now on the app I can see my iPhone has obviously gone but my watch is nowhere to be be seen also , any ideas

Debt

EE e mail address for account bill ?

Resolved! accont will not open why

messages on mobile saying account is now due only been on one 1/02/24 ; do i have to phone ee ; as long as its not BT .