Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59329 Views
  • 69 replies
  • 14 Helpful

Bill account issues

Hi I can not access my account to pay the bill and now I am already left The UK for one year. How can I activate my number and bill the contract?

Atiah by Investigator
  • 521 Views
  • 6 replies
  • 2 Helpful

Re: Billing

xxxxxxxxxxxxx@xxxxxxxxxxx  [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]  

Resolved! final bill

my final bill supposed to be taken yesterday as i canceled my contract. as i spoke to EE member they said the final bill will be around £90 dont remember the correct amount, yesterday it was take n £3.32 so what does that means? and my bank shows nex...

Reverting a cancelled contract.

Hi,I am the owner of a multi phone plan (ie different users with separate sims and numbers on it) .Whilst trying (on the app) to cancel the contract for one of the numbers, and requesting their PAC number for transferral, I have received a text (to m...

Upgrade

 went to store to upgrade over week ago. Now get this.anyone else seen this before?

424F0849-BA90-423A-9AE8-180354CD6062.png
KirstyK by Visitor
  • 335 Views
  • 1 replies
  • 0 Helpful