Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

adrsss change

want to change my billing addrss my phone number *********** my name karamjit kaur kindly change my address [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! How do I update my address

How do I update my address?

Resolved! Cancellation

How can I cancel my ee account

Bill

Resolved! My account is paid but says need to make a payment account suspend

My bill is paid and when going on my ee says make a payment but there’s no services on my phone now I need my phone for work don’t get why it’s suspended when it’s paid

Resolved! Direct Debit

Just changed my tarriff to SIM card only which reduced my monthly bill, will EE automatically change my direct debit or do i need to go and amend myself, appreciate any feedback

Resolved! Over payment

OMG this is so long winded Ok my contract was up for renewal on the 23-1-24 however after being with you lot for over 30 years, I through its time for a change, so I went with another company which omg they are really good and less than half the pric...

Not able to view my mobile bill through the EE app/online

ve been able to view bills until today ,I have two phone numbers on one account and I cannot view them, they have gone, says link your number in the EE account, when I do it says number already linkedcheers Rod

Bills

Hi all My bills going up. It started put 18 months ago about 28 quid. Now it will be over 40. I really can't afford it too. Wat can I do. Its going g up £4. Along will all my other bills going up top. I am 64 disabled and don't work. Is there away ...

Resolved! Paid for insurance but EE say they don't have a replacement model

Sigh, why does no one deliver on what you pay for them any more?Calling to replace my iphone SE as it's damaged and am told that a replacement is no longer in stock and they don't know when it will be. 'Days? Months? Years?' I ask. 'I'm afraid I can'...