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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59657 Views
  • 69 replies
  • 14 Helpful

Contract

I currently have a contract for my partner out in my name, but i am currently with three mobile and i am due to upgrade but i dont want to stay with three. Can i have another contract out in my name, my sister is also a customer of yours.

Yazmin27 by • Explorer
  • 362 Views
  • 3 replies
  • 0 Helpful

Nhs discount not applied for two months

When I upgraded I applied a nhs discount code this was accepted and have emails to prove this from ee but for two months they have not been applied I have rang up several times and complained and have been given every excuse they can think of and hav...

Lunn1 by • Visitor
  • 451 Views
  • 1 replies
  • 0 Helpful

Resolved! Ending 4g contract

Hi, my 4g contract is due to end in a few weeks. Is there a way of setting this do it doesn't automatically move to rolling 30-day contract. Fibre is being installed in our village so 4g, which is useless even with external antenna, is no longer need...

DJM9870 by • Visitor
  • 422 Views
  • 2 replies
  • 2 Helpful

Canceling my ee

I’ve got an ee iPhone on a plan that I have been trying to cancel for 3 months but want to retain my number for six months whilst my company is going through receivership. Nobody calls me. I’m in Australia and won’t be returning. I do need to keep my...

pricing

looking at 4 plans for upgrade 3 plans say essential plan 6 months half price one says essential plan half price does that also go up after 6 months 

mark208 by • Visitor
  • 360 Views
  • 1 replies
  • 0 Helpful

Contract

My contract is coming to an end in a couple of days but I want to stay on this contract no upgrades but I don't see anywhere that I can do that, and I'm just a bit confused by the whole thing 

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